Please note that you should read this notice in conjunction with our Terms and Conditions.
The controller of your personal data is ENERGY MARKETING SOLUTIONS Limited, with registered address at Blake Building Suite 302. Belize City, GZR. 1033 Belize.
WHAT WE COLLECT FROM YOU
When you use our services, we may collect personal data including but not limited to: your first and last name, email address, IP address, Phone number, technical information about any devices you use to access our services or other technical information, information about your use of Energy services, including information about when, how, and where you use the services, information on your use of social networks, any other data that you provide to us through our services and when you contact our support. As part of the Customer Due Diligence process and in accordance with the law, Energy can ask you for additional information.
WHY DO WE NEED THIS DATA?
Energy processes your data to provide you with the full functionality of the services offered on Energy website and to meet legal obligations imposed on Energy and/or to implement a perfectly legitimate purpose of data processing consistent with your rights.
In addition to that, your data may be used by Energy for the following purposes:
a. To provide personalised marketing information about the services that you order from Energy or that may interest you, e.g. Energy can send you emails or display pop-up messages about Energy services and updates.
b. To communicate with users of Energy services.
c. To enable participation in interactive services, tournaments, and promotions in general.
d. To notify you about changes regarding our services.
e. To improve or modify Energy services and policies.
f. To organise competitions, promotions, and bonuses (including contact with participants, evaluation of entries, distribution of prizes, payment of tax, etc).
g. To profile and personalise Energy marketing communications, offers and advertisements campaigns that Energy display on its website and third-party websites and/or services based on the combined data we have collected about you.
h. To verify your age and other personal information as may be necessary.
i. To complete compliance procedures imposed on Energy.
Energy can profile your personal data, which means that Energy can use the information collected to tailor communications addressed to you.
Energy does not use algorithms on your profiled data to make automated decisions that can affect your individual rights or any rights arising from the contract between Energy and you. I.e. Energy does not place automatic offers based on your behaviour in the games.
FOR HOW LONG DO WE KEEP YOUR DATA?
Energy and its third-party partners (advertising and analytics partners) use various technologies to collect information, such as cookies and web beacons and other technologies to improve and customise services, websites and your experience; to allow you to access and use the services without re-entering your username or password; to understand usage of services and the interests of our customers; to determine whether an email has been opened and acted upon; and to present you with advertising relevant to your interests.
To opt out of our cookies policy, you can instruct your browser by changing its options to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our services. Energy and its third-party partners also collect information using web beacons (also known as tracking pixels). Many browsers include their own management tools for removing HTML5 local storage objects. Please note that you will not be able to opt out of any cookies or other technologies that are strictly necessary for the services.
SHARING AND PROCESSING YOUR PERSONAL DATA
Energy securely shares information with third parties that help Energy operate, provide, improve, integrate, customise, support and market its services. Energy will ensure that all relationships involving the processing of personal data are subject to a documented contract that includes the specific information and terms required by the GDPR.
Energy works with its third-party partners and service providers to provide website and application development, games software, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, and other services, which may require them to access or use information about you. These include software suppliers, payment systems providers, entities dealing with Energy. If a service provider needs to access information about you to perform services on Energy behalf, they do so under close instruction from Energy, including policies and procedures designed to protect your information at all times.
DATA TRANSFERS OUTSIDE THE EEA
By agreeing to the transfer of your data to third parties, you also agree that third parties may be located outside the EEA. The privacy laws in these countries may not provide the same level of protection as in your country or EEA. Transfers of personal data outside the European Union will be carefully reviewed prior to the transfer taking place to ensure that they fall within the limits imposed by the GDPR. This depends partly on the European Commission’s judgement as to the adequacy of the safeguards for personal data applicable in the receiving country and this may change over time. If Energy shares your data outside of the EEA, Energy will rely on standard EU contractual clauses which allow the transfer of your data and provide the right level of protection.
KNOW YOUR RIGHTS
You have rights under the GDPR. These consist of:
- the right to access your data;
- the right to have your data erased;
- the right to have your data rectified;
- the right to object to further processing;
- the right to restriction of processing;
- the right to data portability;
- the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal;
- the right to lodge a complaint with a supervisory authority
If you want to invoke any of your rights, please contact us at firstname.lastname@example.org describing your request.